AI Answers: Get Quick Help from Our Help Center
We’re excited to introduce AI Answers, a new feature designed to help you find answers faster! Instead of searching through full support articles, you can now chat with AI to get quick, relevant responses—right from our Help Center.
How AI Answers Works
AI Answers pulls information directly from our Help Center to provide general answers to your questions. Just type your question into the chat, and the AI will do its best to provide a helpful response.
Need more details or your question is very complex? Don’t worry! If AI can’t fully answer your question, a support case will be automatically created for our team (of humans, promise) to follow up.
Getting the Best Answers
To get the most accurate and helpful response, try asking clear and specific questions. Here are some examples:
Best way to ask:
- How do I delete a sort field?
- Where can I manage my sort fields?
- I changed my grouping in my cost model, and I lost my edits
Less effective:
- Sort field
- Lost edits
If your first answer isn’t quite right, try rephrasing your question, just like you would when chatting with a support agent.
Need More Help?
AI Answers is here to provide quick guidance, but if you ever need further assistance, our support team is always happy to help! You can still contact us anytime within that same pop-up, or by clicking Contact Support below.
We’d love to hear your feedback as we continue improving this feature. Let us know what you think!